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avis new zealand - gisborne airport car hire companies

Company Overview

Avis Rent A Car System, LLC and its subsidiaries operate one of the world's leading car rental brands, providing business and leisure customers with a wide range of services at more than 2,000 locations in the United States, Canada, Australia, New Zealand, Latin America and the Caribbean region. Avis is one of the world's top brands for customer loyalty, ranking as the number one car rental company in the Brand Keys® Customer Loyalty Index for the past eight years. The company is part of Avis Budget Group, Inc., (NYSE: CAR). Avis Budget Group has marketing agreements with Avis Europe Plc, a separately owned UK-based company owning or franchising an additional 2,900 Avis locations in Europe, Africa, the Middle East and Asia. 

Quick History 

Founded in 1946 by Warren Avis (who sold his interest in 1954), Avis was the first company to rent cars from airport locations. The company grew rapidly during the 1950’s through franchised and corporate-owned expansion. In 1963, Avis introduced the award-winning “We try harder®” campaign and the tagline remains the company’s rallying cry even today. Ten years later, Avis launched its innovative Wizard reservation system, the company’s proprietary technology. Avis changed ownership multiple times in the 70’s and 80’s, becoming employee-owned in 1987. That same year, Avis introduced the Roving Rapid Return, a handheld computer terminal allowing customers to bypass the Avis counter. Two years later, the company launched Avis Cares® to increase renter and employee safety. In 1996, HFS Incorporated acquired Avis and then spun off as a separate public company all but the franchising rights, Wizard system, and reservation operations. In 2000, the company introduced Avis Interactive, the first Internet-based reporting system in the car rental industry, which was significantly enhanced and re-launched in 2006. In March 2001, Cendant Corporation purchased all of the outstanding shares of Avis Group Holdings and later that year moved its world headquarters to Parsippany, NJ. In 2006, Cendant Corp. separated into four independent companies, Realogy, Wyndham Worldwide, Travelport and Avis Budget Group, Inc., which is now the parent company of Avis Rent A Car System

avis new zealand depot information

Avis New Zealand Rental Terms for travel between 21-Nov-2014 and 31-Dec-2019

Additional Driver
 Same Conditions As The Driver No Additional Driver Fees Unless Driver Is Between 21 And 25 Years Of Age ** See Young Driver-Surcharge All Persons Must Sign An Additional Driver Form At An Avis Counter Before They Are Authorised To Drive The Car.

 Avis/Avis-Honoured Charge Card (Acto)
           With Awd = Corporate                               21
           With Awd = Association                            21**
           Without Awd                                               21**
         Nz Defence Force - Business Use            18
                                         - Private Use                 21
 Vouchers Honoured By Avis
          With Awd = Corporate                               21
          With Awd = Association                             21**
          With Rental On Tour Rates                          21
          All Other Rentals Not On A Tour Rate        21**
 Foreign Passport
          With Awd = Corporate                               21
          With Awd = Association                             21**
          With Rental On Tour Rate                           21
          With Return Airline Ticket                         21**
          (Includes All Other Rentals Not On Tour Rate)
 Cash Qualification
          With Awd = Corporate                               21
          With Awd = Association                             21**
          All Other Cash Rentals                             21**
 ** Please See Young Driver
 Motoring Association And All Other Rentals
   * All Motoring Assoc. Members Who Use Their Club Awd/     25
     Membership Card To Rent Must Be Minimum                        25
 24 Hour Nationwide Breakdown Service, Call 0800 652 847.
Car Availability
 For Non-Automated Res Centers Only
                  Acfm         Request
    Akl           A,B,C,D,E,F  H,K*,V,P
    Ai1           A,B,C,D,E    F,V,P
    A15           A,B,C,F      E,F,L,V
    Ai4           A,B,C        E,L,V
 Blenheim         A,B,C        E
 Chc              A,B,C,D,E    F,H,K*,V,P
 J29              A,B,C,D,E    F,V,P
 Dunedin          A,B,C        D,E,F
 Gisborne         A            B,C,E,V
 Greymouth                     A,B,C,E
 Hamilton         A,B,C        D,E,L,V
 Hokitika                      A,B,C,E
 Invercargil      A,B,C        D,E,F
 Napier           A,B,C        E,F,V
 Nelson           A,B,C        D,E,F
 New Plymouth     A,B          C,E,V
 Palmerston N     A,B,C        D,E,F,V
 Picton           A,B,C        D,E,V,P
 Queenstown       A,B,C        E,F,V
 Rotorua          A,B,C        D,E,F,V
 Taupo            A,B,C        E,V
 Tauranga         A,B,C        E,V
 Timaru           A,B,C,F      E
 Wanganui         A,B,C        E,V
 Wlg              A,B,C,D,E    F,H,K*,V,P
 Wl3, Wl4         A,B,C,D,E    V,P,F
 Westport                      A,B,C,E
 Whakatane        A,C          B,E,V
 Whangarei        A,B,C        E,V
 Please Note *Group K: Customer Must Contact New Zealand For Reservation This Vehicle May Be Requested From Auckland, Christchurch And Wellingto And May Not Be Used For One-Way Rentals Or On The Multi-Island Programme. Group F Very Limited Availability From The Main Metro Locations Only.
Currency Information
 New Zealand Dollars - NZD
 Currency Restrictions
Delivery & Collection
 Airports: Available For Scheduled Flights With Flight Numbers. For Walk In Rentals, Please State Applicable Terminal Customer Is Arriving At.  I.E. Rmk An Domestic, Nz Domestic Or International Terminal
 Cruise Ships: Please Include The Following Information Name Of Ship, Name Of Pier & City Where Car Is To Be Delivered
 Railway Stations: During Normal Hours - On Request, Request Fee.
 Hotels/Motels: During Normal Hours - On Request, Request Fee.
 Kaitaia, Kerikeri, Pahia: Whangarei (Wre) Delivers To These Areas - On Request, Request Fee. Include "Del To (City Name)" In Rmks On Reser- Vation.
 Outside Normal Hours: Always On Request, Request Fee. For Collection Of An Avis Vehicle, The Customer Must Telephone The Avis Location Direct, Nearing Completion Of Rental.
Drivers Licence
 A Valid Driver's Licence Must Have Been Held For A Minimum Of One Year. Learners Or Provisional Licenses Are Not Acceptable.  International Permit Is Required For Licenses In Non-Roman Alphabet (This Serves As Translation Only And Must Be Presented With Licence From Country Of Residence.) It Is A Legal Requirement In New Zealand That All Drivers Must Produce Their Current Drivers License Which Has To Be Sighted By An Avis Representative.  An International Drivers Licence Is Not Valid Unless Presented In Conjunction With Their Original Drivers Licence.
 Driving Restrictions In Nz
 North Island - Renter Is Prohibited From Driving On:
 Northland -  Ninety Mile Beach
 Hazardous Roads
 Coromandel: Road From Coromandel Across To Kuotuna, Kennedy Bay.  Steep, Twisty Gravel Road. North Of Coromandel Township In Upper Part Of Peninsular Including Roads From Coromandel To Paparoa, Colville, Port Charles And Kennedy Bay. Eastern Bay Of Plenty: Rotorua - Waikaremoana Wairoa Road.  Portion Of Road Is Unsealed. Windy For 53 Kilometres.
 Northland: Te Paki Station - Cape Reinga.  Most Accidents Occur In The Last 10 Kilometres Of Unsealed Road To Cape Reinga.
 South Island - Renter Is Prohibited From Driving On: Mt. Cook - Tasman Valley Road
 Queenstown - Skippers Road Between Balclutha And Tokanui - Highway 92  - Also Known As The Southern Scenic Route Or The Catlins  Highway.
 Hazardous Roads
South Otago: Catlins Road (From Balclutha South Otago, Coastal Route To Invercargill).  Gravel.
Queenstown: State Highway 89 Between Queenstown And Wanaka (Known As The Crown Range).
Marlborough: State Highway 70 (Inland Kaikoura Road).  Gravel But Should Be Completely Sealed By End Of 2000.  Also, Twisty. Between Balclutha And Tokanui: Highway 92 Also Known As The Southern Scenic Route Or The Catlins Highway
 Rules Of The Road
 Drive On The Left
 Gas (Petrol) Is Not Included In The Rates. Approx. NZD 1.15 Per Litre. All Vehicles Use Unleaded Gas (91 Octane).
Method Of Payment
 Cash Qualification - Avis Will Not Accept Cash As A Prepayment For A Rental.  Customer Must Either Complete The Cheque Qualification Process (See Cheque Qualification For Requirements) Or Provide An Avis-Honoured Charge Card.
 International Renters:   Must Present An Avis-Honoured Charge Card In Order To Rent.
 Exceptions To The "No Cash" Policy: Can Pay Cash At Check-In So Long As The Customer Presents An Avis-Honored Charge Card At The Time Of The Rental.
 As A Secondary Method Of Payment With A Prepaid Tour Voucher (When The Amount Of The Tour Voucher Does Not Cover The Rental Charges).  This Is Tour Vouchers Only, Not Travel Vouchers.
 Cheque Qualification - Cheque Rental Processing Is Only Available Between 0900-1700, Mon-Fri.  For Rentals Starting Outside These Hours,
 Including Weekends,The Cheque Rental Processing Must Be Completed Prior To The Time Of Check-Out.
 Customers Without An Avis-Honoured Charge Card Must Make Their Prepayment By Cheque.Please Note That It Must Be A New Zealand Issued Cheque. Cash Is Only Accepted At Check-In Or With A Prepaid Tour Voucher.
 Note:   When Making A Reservation Paying By Cheque, Please Indicate In Rmk That The Prepayment Was Quoted To The Client.
         E.G.        Rmk  Chq Dep Adv
 Note:  Customers Renting A Specialized Vehicle (Groups V,P) Must Have An Avis-Honored Charge Card.  They Cannot Leave A Cheque Prepayment.
 All  Rentals: Avis Rents Groups A - E To Customers Without An Avis-Honored Charge Card.  They Can Make A Prepayment By  Cheque, Provided The Following Guidelines Are Met:
 Renter Must Meet The Avis New Zealand Minimum Age Requirements (See 'Age' In This Section).  Advise The Renter The Applicable Insurance Excess, I.E. Nzd1000 (USD518.50), Plus Gst.  The Following Prepayment Will Apply:
         - Estimated Rental Charges, Plus Gst
         - Insurance Excess, Plus Gst
         - NZD 100.00 (USD51.85) Fuel Deposit
 Renter Will Be Required To Complete An 'Application To Rent'form At The Time Of Rental.  Qualification Can Be Done Prior To The Rental.  The Customer  Must Complete This Process In Order To Rent.
 Voucher Rentals:  Travel Voucher (Not To Be Confused With Tour Vouchers Must Be Accompanied With An Avis-Honored Charge Card.
 International Renters:   Must Present An Avis-Honored Charge Card In Order To Rent.
 Cash Refunds
 A Cash Refund Will Be Given, Provided There Are Sufficient Funds In The Location's Cash Drawer.  (This Cannot Be Guaranteed.)
 Cheque Refunds
 When A Customer Pays For A Rental By Cheque And A Deposit Is To Be Refunded, Avis Will Refund The Customer By Cheque.  A Cheque Will Be Sent From New Zealand Head Office After 10 Working Days Of Check-In Of The Vehicle.
 Charge Cards
 American Express, Avis, Bankcard, Diners Club, Mastercard, Visa, Avis Travel Vouchers, Actos.
Multi Island/Long Term Rentals Distance Charts (In Kilometers)
North Island
 502 Gisborne
 127 393 Hamilton
 324 827 451 Kaitaia
 422 216 295 747 Napier
 369 597 242 692 410 New Plymouth
 526 393 401 852 177 233 Palmerston North
 233 287 106 560 224 311 330 Rotorua
 280 349 153 604 143 295 278  82 Taupo
 206 298 106 530 311 398 415  85 166 Turanga
 114 412 106 439 346 348 452 158 204 114 Thames
 456  98 328 779 118 528 295 222 251 308 380 Wairoa
 452 467 327 776 251 159 741 304 222 390 433 368 Wanganui
 658 549 531 980 333 354 145 460 380 547 583 450 193 Wellington
 169 673 296 155 592 538 697 403 449 375 285 625 623 818 Whangarei
 South Island
 320  Christchurch
 626  631 Dunedin
 518  407 543 Franz Josef
 330  254 615 188 Greymouth
 720  526 423 180 308 Haast
 874  554 195 605 742 375 Invercargill
 1056 747 386 636 834 493 280 Milford Sound
 642  322 328 668 523 359 444  576 Mt Cook
 116  438 797 485 295 602 269 1104 736 Nelson
  29  349 710 573 359 715 903 1119 671 113 Picton
 799  478 298 348 565 187 188  298 270 914 828 Queenstown
 969  649 285 507 713 357 158  121 448 984 998 185 Te Anau
 789  362 275 275 456 148 242  351 211 647 760  71230 Wanaka
 264  359 657 293 105 412 847  919 630 209 324 599 861 560 Westport
 Multi Island Rentals Are Available Start To Finish At Any Location In New Zealand
 1. Customers Using The Multi-Island Program Can Rent And Return Their Car To Any Location On The North Or South Island As Long As The Minimum Rental Requirement Is Met For Each Island.  The Minimum Rental Period For A Multi-Island Rental Is 3 Consecutive Days On Each Island.
 E.G. 3 Days First Island + 3 Days Second Island = One Continuous Rental. 3 Days + Less Than 3 Days Is Not Acceptable (2 Separate Rentals). 3 Days + 3 Days + 1 Day = Ok. (3rd Island Counts As Continuous). Exception:  Group V Vehicles Require A Minimum Rental Period Of 5, 5 Consecutive Days On Each Island For A Multi-Island Rental.
 2. Customers Must Reserve Vehicles For Each Island & Rent A Separate Car On Each Island.  Before Going To The Other Island, The Customer Must Turn In The Car At The Avis Location At His/Her Departure Point. The Customer Will Then Rent The Another Car Where He/She Arrives On The Other Island.  This Changeover Service Will Be Calculated As One Continuous Rental Providing The Next Vehicle Is Collected Within 5 Hours.  However, The Original Checkout Time Is Still The Time Used To Calculate Rental Charges At Termination Of The Rental, As The Same Rental Agreement Is Used On Both Islands. A.  Ferry Passengers Avis Does Not Allow Customers To Take The Avis Vehicle Across On The Ferry.  The Customer Can Get On The Ferry As A Passenger.  Avis Has Locations In Both Ferry Terminals.  The Ferry Terminal Has The Appearance Of An Airline Terminal.Changeover Vehicles Are Only Supplied At Wellington Ferry (Wl4 - North Island), And Picton (Pn6 - South Island). Exception: Cars Equipped With Hand Controls
 - These Customers Can Keep The Same Vehicle For The Entire Period.
 - The Vehicle Can Be Taken Across On The Ferry, But The Customer Is Responsible For Ferry Costs.
 B.  Airline Passengers
 Customers May Also Fly To The Other Island From Rotura (Rot) Or Christchurch (Chc).  Crossover Vehicles Are Available At These Airports
 3. Best Buy And Make A Reservation For The Entire Rental Period, But Additional Reservations Are Required.
 For A 2 Island Rental:-
 A. Make One Reservation For The Entire Rental Period, With The Ilc As The Final Destination.
  - Enter The Crossover Rental Station Code And Date Of Rental In Rmk
 Example :- Sta = Akl, Ilc = Chc, Rmk = Pn6 12may
 B. Make A Second Reservation For The Crossover Rental. The Sta Is The Ferry Or Airport Location Where The Crossover Vehicle Is To Be Rented And The Ilc Is The Final Destination.
 - Enter 'Final Xover' In Rmk
 Example:-Sta = Pn6, Ilc = Chc, Rmk = Final Xover
 For A 3-Island Rental:-
 A. Make One Reservation For The Entire Rental Period With The Ilc As The Final Destination.
 - Enter The 1st Crossover Rental Station Code, Date Ofrental, A Slash And The 2nd Crossover.
 Example:- Sta = Akl, Ilc = Akl, Rmk = Pn6 12may/Wl4 19may
 B. Make A Second One For The First Crossover Rental. Sta Is The Ferry Or Airport Location Where The 1st Crossover Vehicle Is To Be Rented And Ilc Is The Crossover Location Where The Car Will Be Returned.
 - Enter The 2nd Crossover Rental Station Code And The Date Of Rental In Rmk.
 Example:- Sta = Pn6, Ilc = Pn6, Rmk = Wl4 19may
 - If The System Restricts Entry Of The Rate Code In The Rat Prompt, Enter The Rate Code In The Rmk Prompt.
 - If The Customer Knows Which Ferry He/She Will Be Arriving On, Enter The Appropriate Code In Rmk:
 Bb: Blue Bridge    In: Interislander      Ly: The Lynx
 - Any Changes To The Reservations Must Be Made At Least 72 Hours In Advance.
 - When Picton (South Island) Cannot Confirm The Second Car, Send A Message To Picton With The Reservation Number And The Date Of Crossover
 - When The Same Car Group Cannot Be Confirmed On Both Islands, Book The Closest Available Car Group And Put The Preference And Other Reservation Number In Rmk.
 When The Customer Is Unable To Provide Crossover Dates:
 For All Car Groups Except V And P:
 - Best Buy And Create A Reservation For The Entire Rental Period.
 - Remind The Customer That 72 Hours Advance Notice Is Still Required To Guarantee Thesecond (Crossover) Vehicle.
 - Enter X-Over Tba In Rmk. For Car Groups V And P You Must Ask For A Crossover Date. If The Customer Is Not Sure,
 - Follow The First 2 Requirements Listed Above For The Other Groups, Then.
 - Make A Crossover Booking For A Date About Half-Way Through The Rental For A 3-Part Multi-Island Rental, 2 Crossover Bookings Are Required. The Dates Used To Make The 2 Crossover Reservations Must Meet The Criteria For Minimum Length Of Rental On Each Island.
 - Give The Customer The Reservation Number(S) Of The Crossover Reservation(S). Advise Them To Refer To The Number(S) When Calling Back With Their Actual Crossover Date(S).
 Ferry Information        :              :       Daily Timetable
                          : City         :   Departs        Arrives
 Blue Bridge Ferry        : Wellington   :   11:30 A.M.     2:00 A.M.*
 Crossing Time:           :              :   11:30 P.M.*    2:00 P.M.
 3.5 To 4 Hours           : Picton       :   5:30 A.M.*     8:00 A.M.
                          :              :   5:30 P.M.      8:00 P.M.*
 Interislander            : Wellington   :   1:30 A.M.      4:30 A.M.*
 Type Of Vessel:  Ferry   :              :   9:30 A.M.      12:30 P.M.
 Passenger Capacity:      :              :   2:00 P.M.      5:00 P.M.
 Approximately 1,000      :              :   5:30 P.M.      8:30 P.M.
 Vehicle Capacity:        : Picton       :   5:30 A.M.      8:30 A.M.
 Approximately 150+       :              :   10:00 A.M.     1:00 P.M.
 Crossing Time:           :              :   1:30 P.M.      4:30 P.M.
 3 Hrs 20 Minutes         :              :   6:00 P.M.      9:00 P.M.
                          :              :   9:30 P.M.      12:30 A.M.*
 The Lynx                 : Wellington   :   8:00 A.M.      10:15 A.M.
 Type Of Vessel:          :              :   3:30 P.M.      5:45 P.M.
 Catamaran                : Picton       :   11:30 A.M.     1:45 P.M.
 Passenger Capacity: 574  :              :   7:00 P.M.      9:15 P.M.
 Vehicle Capacity:        :              :
 74 Passenger Cars        :              :
 Crossing Time:           :              :
 2 Hours, 15 Minutes      :              :
 * Avis Locations Do Not Meet These Ferry Sailings.
 ** The Blue Bridge Ferry Arrives At The Glasgow Wharf Which Is
 Approximately 10 Minutes Away From Wl4.  This Wharf Does Not Have Any Passenger Facilities, So Wl4 Will Deliver & Collect Cars On The
 Following Basis:
 1) Customers Continuing A Multi-Island Rental Will Have The Car Delivered To The Location Waiting For Them. As There Is No Paperwork To
 Do, They Can Be Processed At The Wharf. Make Sure The Correct Notation. E.G Final Xover, Is In Rmk.
 2) New Customers Starting A Rental Will Be Picked Up From The Wharf And Taken Back To The Interislander Terminal Where The Rental Contract Can Be Completed.
 3) Wl4 Meets Only Scheduled Ferry Arrivals. The Blue Bridge Ferry Arriving At 2300 Is Not Met. The Last Ferry Met Is On The Interislander That Arrives At 2100. Customers Not Arriving By Ferry Must Rent At The City Or Airport Location.
 4) Ferries Are Not Met On Public Holidays, Cristmas Eve Or New Year's Eve.
 Customers Travelling On This Ferry To Picton Will Be Required To Return The Car To The Interislander Terminal Counter.  However, They Will Then Have To Have Their Own Transportation (I.E. Taxi) To The Glasgow Wharf To Catch The Ferry.  Free Shuttle Service Is Not Provided To The Wharf.
One Way
 Avis Offers An Extensive One-Way Service In New Zealand.  Vehicles May Be Rented And Returned To Most Offices; However, A One-Way Service Fee May Apply.
 Non-Automated Locations Please Check Direct With Avis New Zealand

 Group        1 - 2 Days           3 Days +
 X,A,B,C      Request Owr + Fee    Acfm, No One Way Fee
 E,L,V,P      Request Owr + Fee    Request Owr + Fee
 H,K          Not Allowed          Not Allowed
 Outside Country
 Not Applicable. Cars Are Not Allowed Outside Of New Zealand
 Cash Is Not Acceptable As A Prepayment For A Rental, However, Cash Prepayment Is Acceptable As A Second Method Of Payment With A Prepaid Tour Voucher (Not Travel Voucher) When The Amount Of The Tour Voucher Does Not Cover The Rental Changes.
 All Customers May Pay Cash At Check-In So Long As The Customer Presents An Avis-Honoured Change Card At The Time Of The Rental.
Special Equipment
 *** Child Safety Seats ***
 Corporate Locations - All Rentals - Acfm.
 Franchise Locations - All Rentals - Request.
 Evenflo Ultura Child Safety Seats Designed For Children Between 9.00 To 19.5 Kilos. Age Recommendation Is Approximately 1 To 4 Years Of Age. (Child Must Be Able To Sit Up On Their Own, Not Suitable For Newborns.) Please State Age Of Child In Remarks All Child Safety Seats Installed Into Vehicles In New Zealand Are Secured With Seat Belts.  Bolts Are Not Used, Or Supplied To Secure Child Safety Seats.
 The Cost Of Child Safety Seats Are NZD 35.00 Plus Tax Per Seat Per Rental,
 *** Booster Seats ***
 Booster Seats Are Available On A Request Basis Only. The Cost Of A Booster Seats Are NZD 35.00 Per Seat Per Rental.
 *** Where2 Gps Units ***
 Portable Gps Units Are Available At Select Rental Locations In New Zealand. These Units Can Be Hired In Conjunction With Any Car Group Rented At The Following Locations:
 North Island:
 Auckland (Akl, Ai1, A15); Hamilton (Hlz, Ha6); Napier (Npe) Palmerston North (Pmr); Rotorua (Rot); Wellington (Wlg, Wl3, Wl4)
 South Island:
 Christchurch (Chc, J29);  Dunedin (Dud, D7c); Nelson (Nsn) Picton (Pn6) Queenstown (Zqn,Zq1)
 Cost: NZD 9.95 Per Day; NZD 49.95 Per Week;
 Maximum Charge Of NZD 99.95 Per Month. Gst And Any Applicable Airport Concession Recovery Fee Are In Addition To These Amounts.
 One Way(Ow) Rentals:
 Ow Rentals Are Permitted Between All Locations With No Additional
 Ow Fee. Ow Charges For The Vehicle Will Still Apply.
 Create Reservations For Where2 Gps (Special Equipment Code Gps) Units In The Same Way Reservations For Other Special Equipment Are Made.
 *** Ski Racks/Snow Chains/Snow Board Racks ***
 Are Available From Selected Locations Only.
 Corporate Locations - All Rentals - Acfm
 Franchise Locations - All Rentals - Request.
 Ski Racks (Skr) Snow Chains (Snc) Snow Board Racks (Sbr)
 Participating    North Island               South Island
 Locations        Aukland (Akl,Ai1)          All Locations
                  Palmerston North (Pmr)
                  Wellington (Wlg, Wl3, Wl4)
 Availability     Corporate Locations - Acfm
                  Franchise Locations - Request
 Please State Number Of Pairs Of Skis In Remarks E.G Snc/Skrx2 Pr, When Requesting A Ski Rack. Cost Is NZD 50.00 + Gst Per Rental. The Cost Is For Any One Of The Ski Accessories Or For Any Combination Of These Accessories, Regardless Of Length Of Rental.
 *** Hand Controls ***
 On Request - For Groups D & E Only. At Least 5 Days Advance Notice Is Required To Comfirm.
 Hand Control Require A Downward Motion For The Accelerator And A Forward Motion For The Brake. Hand Controls Are On Request At All
 Locations For Car Groups D Only. At Least 3 Business Days In Advance Notice Is Required To Confirm. There Is No Charge.
 Customers Who Rent A Car Equipped With Hand Controls And Travel On The Multi-Island Rental Program Must Keep The Same Vehicle For Both Islands I.E. From Start To Finish Of The Rental. The Renter Is Responsible For Booking The Vehicla Onto The Ferry And Also Bears The Cost For It.
 Airport And Ferry Fees:
 A One-Time Airport Fee Of NZD 30.00 Plus Gst Per Rental Applies When Customer Rents Or Returns The Avis Car At An Airport Or Ferry Terminal Location.  The Fee Is Charged Only Once Per Rental.
 After Hours Fee:
 NZD 20.00 Plus Gst Per Rental Applies To Rentals/Returns At Any Loction Outside Normal Hours Of Operation. After-Hours Service Is On Request Basis Only.
 Country Areas Surcharge
 NZD 5.00 Plus Gst Per Day Applies To All Rental Picked Up From The Following Locations: Gisbourne, Greymouth, Hokitika And Westport.
 15% Goods And Services Tax (Gst) All Rates (Car Rental Rate, Special Equipment, Insurance, Refuelling, Etc.,)And Surcharges Are Subject To Tax. (Some Inclusive Rates May State That Tax Is Included).
Young Driver
 Under 25 Surcharge:
 Some Leisure Rates Will Require An Additional Underage Surcharge, This Is A Per Day Charge.
 Groups          : Currency : 1-27 Days : 28-59 Days : 60plus Days
 All Car Groups  :  NZD     :  25.00    :  10.00     :  None
 All Prices Are Subject To Gst
 Corporate And Tour Rates Are Exempt From The Under 25 Surcharge. The Rate Remark On The Rate Display Will State The Amount Of The Fee Following The "U25" Notation When The Surcharge Is Applicable.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
In the event of cancellation, any prepaid amounts paid at the time of booking are non-refundable. 

If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.

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